Helpora
Data Management
Gamma is an AI-powered platform that helps users create professional presentations, documents, and web pages effortlessly. As the product designer leading the website redesign, my goal was to enhance usability, improve conversion rates, and better communicate Gamma’s unique value proposition.
Client:
Google Solution Challenge
Role:
Database Management
Year:
2026
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Challenge
Coordinating disaster/community relief work typically involves scattered, manually-collected field data (paper reports, WhatsApp messages, spreadsheets) with no central visibility into where needs exist versus where volunteers are deployed. This leads to duplicated efforts in some areas, completely underserved zones in others, slow response times between a need being identified and a volunteer being assigned, no way to verify whether reported needs were actually resolved, and poor visibility into volunteer availability/skills — making manual matching inefficient and error-prone, especially as the number of volunteers and reports scales up.
Objective
Build a centralized coordinator dashboard that gives NGO administrators real-time visibility into community needs and volunteer resources on one platform — combining geospatial need-mapping, automated report ingestion with duplicate detection, skill-and-location-based volunteer-task matching, end-to-end task lifecycle tracking, and analytics/reporting — so coordinators can identify underserved areas instantly, assign the right volunteer to the right need faster, track task completion and verification, and generate accountability reports for donors/stakeholders.
Results
Faster need-to-assignment response time through smart-match suggestions instead of manual searching; reduced duplicate/wasted effort via automated duplicate-entry flagging on incoming reports; better geographic equity in aid distribution through heatmap-driven visibility into underserved zones; improved volunteer utilization through availability/scheduling and conflict detection; increased accountability through task verification, assignment history, and exportable performance/impact reports; and a scalable system (role-based access, configurable categories/thresholds) that can grow with the NGO's volunteer base and operating regions without re-architecting the platform.
